Careers

Job responsibilities include, but are not limited to:

• Order Picking
• Order Packing
• Stocking Product
• General Warehouse Duties

Shifts available:

• Wednesday to Sunday 7AM to 3PM
• Saturday to Wednesday 7AM to 3PM
• Monday to Friday 3PM to 11PM

Please contact us at staffing@pinkcherry.com

PinkCherry is the destination for all things sexual health and wellness. We are the largest online retailer for adult sex toys in Canada and the US looking for a talented Director of eCommerce to join our team. With a passion for your work, digital strategy, and a keen eye for design, the right candidate will be able to help run our Shopify Plus stores and work directly with the Marketing team in a fun and rapidly growing industry.

As the Director of eCommerce, you will plan the roadmaps and lead a team of technology experts to develop and implement technology solutions that support new and evolving services for PinkCherry. You will lead the team to leverage a user experience first strategy and cloud-first architecture to enable new features and services for team members. Guided by DevOps and cloud-native approaches, combined with a deep understanding of technology and architectural roadmaps, you will define priorities, map deliverables, and strengthen our culture of reliability by design. Your thought leadership, early recognition, and translation of emerging trends will position PinkCherry as a leader in our industry.

What You'll Do:

• Lead the organization through technology transitions to keep systems relevant and current
• Define and implement the strategic planning of technology-related assets as well as Security first best practices
• Ensure organizational technologies remain relevant for business needs while aligned with employee requirements
• Provide accountability for technology governance, compliance, and risk management
• Perform budget planning and manage the allocation of expenses for organizational systems, project requirements, and department resources
• Lead and support the technology team in the ongoing delivery of systems, updates, processes, and activities towards technology goals
• Guide the internal organizational cross-functional team related to technology planning, review requirements, and decision-making
• Act as a “hands-on” resource assisting your team and adjacent teams in troubleshooting complex problems and incidents impacting collaboration technologies and services
• Present and effectively communicate project execution, program status, and/or issues to key stakeholders, including executives
• Work with the fulfillment team on optimizing the process flow in the warehouse
• Security is very important to PinkCherry’s success so you will be making sure the system is secure and work with consultants and services to stay on top of any potential threats

What You'll Need:

• Recognized as a people leader who coaches and develops team members to build high performance and team engagement
• Valued for their years of experience in Information Technology operations
• Respected for your extensive experience with cloud-based technology solutions such as Google Workspace.
• Advanced computer skills, including proficiency in MS Excel, and other applications
• Netsuite knowledge is preferred
• Known to have strong project management skills and a track record of successful project execution
• Skilled at translating business needs into technical solutions while challenging the status quo
• Well versed at utilizing processes improvement frameworks and methodologies to simplify complex problems and processes
• Sought out for your analytical, troubleshooting, and decision-making to identify and resolve conflicts, issues, and problems (people, process, and technology)
• Known to be a strong communicator who inspires and influences others with an ability to tell the story to technical and non-technical audiences at all levels

What's In It For You?

• Lead the eCommerce transformation at PinkCherry defining the future of our eCommerce systems and processes
• Gain exposure to a wide range of business operations and senior management decisions and strategies
• Be a part of a passionate team in an organization that dares to charter new ground with the most challenging and high profile projects
• Be a key player in helping PinkCherry reach its ambitious goals while designing your career path and future

Job Type: Full-time, Permanent
Schedule: Monday to Friday
Location: In-Office (Oakville, ON, Canada)
Work Remotely: No

Please contact us at careers@pinkcherry.com

PinkCherry, the leading online retailer for adult sex toys in Canada and the US, is seeking a talented Email Marketing Specialist to join our dynamic marketing team. As the Email Marketing Specialist, you will play a crucial role in driving customer engagement and maximizing revenue through the setup and management of automated email campaigns and the creation of targeted segments on the Klaviyo platform. We are looking for a creative individual with a strong passion for digital marketing strategy and design, who can contribute innovative ideas to our growing industry.

What You'll Do:

• Collaborate with the Marketing team to develop creative strategies and concepts for email campaigns that align with PinkCherry's brand and objectives
• Responsible for setting up and managing automated email campaign flows based on customer behavior, preferences, and lifecycle stages
• Segment and target email lists to ensure relevant and personalized messaging for different customer segments
• Monitor and analyze email campaign performance using key metrics and provide actionable insights to improve future campaigns
• Measure results and optimize campaigns through A/B testing to improve conversion rates, revenue, open rate, deliverability, and click-through rates
• Develop and define KPI’s for email campaigns and email workflows
• Ensure brand consistency across all creative and graphic materials
• Prioritize and manage a diverse workload, learn, work quickly under tight deadlines, and take direction and feedback from others
• Stay updated with industry trends and best practices in email marketing automation and segmentation

What You'll Need:

• 1+ year experience in email marketing, preferably with expertise in automation and segmentation
• University degree or College Diploma in Design, Marketing and Communications, or a related degree
• Email marketing experience required, Klaviyo experience strongly preferred
• Knowledge of design software: Adobe Creative Cloud applications (Photoshop)
• Must have excellent visual design skills and high attention to detail
• Collaborative with a team-oriented approach
• HTML + CSS webpage design experience preferred

Job Type: Full-time, Permanent
Schedule: Monday to Friday
Location: Oakville, ON, Canada
Work Remotely: Hybrid, in-office required

Please contact us at careers@pinkcherry.com

If you're looking for an innovative, fun and rapidly growing industry to spend your co-op placement, we have the program for you.

With on-the-job training, you'll commence on a journey that will put you at the forefront of your field.