Contact Us

For your convenience, we've provided answers to some of our most-asked customer service related questions below. If you don't find what you're looking for here, please contact our customer service team using the form below and we'll get back to you as soon as possible.

How Much Is Shipping
Returns / Refunds
How To Cancel My Order
How Do I Place My Order
PinkCherry Loyalty
How To Use Our Coupon Code
Free Gift With Purchase
Price Match
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Please select the most suitable subject of your customer service inquiry and/or concern.
If applicable, please provide either your order, invoice or sale number.
If applicable, please enter the item # of any items you would like to discuss with our Customer Service team, otherwise leave blank. Item # are located beside an item's picture on every product page.

Email Address: cs@pinkcherry.ca

Mailing Address (not open to the public):

PinkCherry.ca Canada (a division of TBMBM, Inc.)

2-1283 North Service Rd E
Oakville, ON L6H 1A7
Canada